When promoted to ship’s Captain several years ago, I received encouraging words not to carry alone the problems I might encounter on board, but rather to share them with the Pacific Basin team ashore. I still take comfort from the knowledge that guidance from the shore team is just a call away.

I am also comforted and encouraged by several other homegrown Pacific Basin initiatives. All ships’ officers face their share of delays and incidents, but the Company stands by its no-blame culture which engenders confidence on board and a willingness to learn from mistakes.

Pacific Basin’s pre-joining training goes a long way to ensuring new crew members are ready for deployment, resulting in safer operations and smoother cooperation on board.

Crew are encouraged to report defects to the shore team within 24 hours so the Company can address issues before they escalate.

Through its External Check Bulletin and Experience Feedback initiative, the Company broadcasts developments within the fleet and the industry to update our officers and crew on relevant issues.

I consider Pacific Basin to be well on its way to being the leader in its sector both in scale and in the quality of its fleet management. I am proud to represent Pacific Basin in our business at sea and with ports and customers around the world, and I am confident that through typical Pacific Basin teamwork we are able to deliver the best possible service to the Company’s customers.


Capt. Bienvenido C. Frias
Master, m/v “Silver Lake"