As per my email of 30 August:

• Under “Our Service”, delete “Overview” page.....
• We want to insert 2 new pages called “Cargo” and “Meeting customers’ needs”. Here we want to tell the story of :
  • the diverse commodities that we carry, and the experience we have in handling them; and
  • PB as owner and operator, acting as a unified team from office to ship’s bridge to engine room to provide customers with a world-class global and flexible service (linking to elements we already show under “Our customer focus”).

This is what Edward and our commercial colleagues raised a few months ago, and it will need Emperor’s copy editing service (and maybe some copywriting and infographic design) to take our existing materials and turn it into two good stories with effective visual journey and infographics.

We propose to crack on with this asap, and encourage Emperor and IR Asia to not let this outstanding sub-section stand in the way of progressing the build of other parts of the website. Edward will be in London 11-22 September, and we ask that Emperor please meets with Edward and our London colleagues to discuss and finalise these “Cargo” and “Meeting customers’ needs” pages.

Leading the Way

Passion for Service

Pacific Basin is one of the world's leading owners and operators of modern Handysize and Supramax dry bulk ships.

Our vision is to be the partner of choice for customers in these minor bulk shipping segments, and we pride ourselves on our customer focus which stands at the heart of our business model and is a key driver of our success.

We value long-term relationships over short-term gain, and so we approach every customer interaction with care, responsibility and a personal touch to ensure we deliver a reliable, flexible and competitive freight service.

We position our customer-facing staff comprising 30 nationalities in 12 offices across six continents so that we can accurately know and understand our customers' needs and offer a superior, responsive and localised service.

We provide freight services to our customers under spot and long-term cargo contracts, some of which extend up to nine years into the future.

We are passionate about service and delivering best-in-class performance.

An Exceptional Fleet

We own and operate a modern, high-quality bulk shipping fleet and our award-winning in-house technical management capability ensures the quality of our owned ships and reliability of their service. We commit to industry best practices and the highest standards of operations in our sector.

"Leadership to us means a unique blend of high-quality ships, the largest fleet, excellent people, local customer care and financial strength. We believe these qualities underpin our long-term competitive advantage."

Pacific Basin Highlights

• World's largest owner and operator of Handysize ships with a significant and growing Supramax presence
• Fuel-efficient ships and high utilisation enable competitive freight for customers
• Fleet scale and office network enable a global service on any route, anytime, anywhere
• 12 offices (10 commercial offices) on six continents position us close to our customers
• Local chartering and operations personnel enable 24/7 support
• In-house technical management of our owned fleet ensures high-quality owned ships and reliability of service