Responsibility to Our People

The safety, health, wellbeing and behaviour of our employees underlies every aspect of how we operate. They are driven by policies, procedures, a safe and caring team culture as well as efforts to continually improve how we conduct ourselves in our business at sea and onshore. Providing healthy work conditions, a safe and supportive environment and opportunities to develop and advance within the Company are key to the wellbeing and fulfilment of our staff and the success of Pacific Basin.

Our Workplace Performance in 2025 Our Heroes at Sea

Ambition

Pacific Basin strives to develop a diverse, effective and motivated team. At sea and on shore, we continue to uphold the highest health and safety standards and train our colleagues to enable them to tackle evolving business challenges while looking after their – and each other’s – overall wellbeing. We want to encourage and support each individual’s unique efforts to contribute to our business and to remove barriers to inclusion and equality of opportunity.

Safeguarding a decent, healthy & safe work environment

We strive to eliminate injury and navigation incidents and promote a healthy work environment at sea and ashore. We will continue every effort to get our seafarers home quickly and safely even during crises. We enable fair, decent and productive livelihoods for all of our staff.

Nurturing an empowered and inclusive organisation

We value, respect, trust and care for our people. We invite and support each unique individual to contribute to our business and its positive impact. We value and encourage diversity of experience, perspectives and opinions, provide equality of opportunity, and strive to remove bias and barriers.

Investing in a well-supported and competent workforce

We invest in the growth of our teams to enhance safety, environmental protection, productivity, customer satisfaction and the success of our business overall. We strive to enhance our employer brand to attract talent, and we promote job fulfilment by unlocking potential and supporting career development.

Our Pacific Basin Management System provides clear policies and procedures for our ship and shore staff to follow and mechanisms for us to analyse our performance and facilitate improvement, with one main objective: Promoting and ensuring safety at sea and prevention of human injury or loss of life.

Our HSEQ Policy and Pacific Basin Management System embody a range of actions designed to achieve this objective, including:

  • Employing and training qualified seafarers in accordance with flag‑state and STCW (Standards of Training, Certification & Watchkeeping) requirements
  • Implementing risk assessment systems to identify and manage risks to our ships, personnel and the environment, and to establish appropriate safeguards and practices
  • Continuously improving quality, health, safety and environmental performance, and the management skills of personnel ashore and at sea, through audits, analysis and feedback
  • Keeping personnel appropriately informed of HSEQ matters through the circulation of relevant information and training resources
  • Providing a safe and healthy working environment and ensuring staff welfare
  • Enforcing a drug and alcohol policy on board our ships, including pre‑embarkation testing for watch‑keeping personnel
  • Conducting anti‑piracy training, following best practices and adhering to internationally recommended transit corridor requirements in piracy‑threatened areas

We believe that our investment in the development and training of our staff at sea and ashore drives engagement, motivation and retention of our staff and is key to maximising their safety and productivity.

Employees at Sea

We train our seafarers to standards equal to or exceeding those required by the International Maritime Organization’s International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (“STCW”). This significant investment we make in seafarer training at sea and ashore drives our safety and external inspection performance indicators which are consistently among the best in the industry.

  • We host multiple officer and ratings training seminars at our crewing centres in Philippines, China and India.

Employees Ashore

For shore‑based employees, we conduct a training needs analysis as part of our annual performance appraisal to identify gaps between current and required knowledge, skills and capabilities. This enables us to design targeted training and development programmes that support continuous improvement.

We invest in staff training and leadership development at all levels of the organisation. This investment supports productivity, engagement, retention and succession planning, and helps build a strong and sustainable talent pipeline. Our investment in shore‑based training includes:

  • Classroom‑ and seminar‑based external training
  • On‑the‑job training, site visits and company visits
  • Understudy programmes for early‑career executives
  • Team‑building activities that promote high‑performance collaboration and high standards
  • Leadership and management training, including executive coaching for high‑potential employees
  • Training in specialised management tools
  • Group‑wide digital platforms, including intranet access, instant messaging and video conferencing, to support real‑time knowledge sharing

The Company maintains a dedicated budget for training and development, with typically around half of shore‑based employees participating in external training each year through local providers and leading international business schools.

Through the commitment we make to providing decent work, sound workplace conditions and fair employment terms, we benefit in return from strong retention of high-quality, loyal seafarers and safe operations.

Our labour standards, human rights practices and workplace conditions adhere to all conventions where our ships trade and our offices are located , including those applicable to our Hong Kong and Singapore‑flagged vessels.

Our labour policies and minimum standards are determined with reference to the conventions of the International Labour Organization (ILO) – the United Nations agency that shapes policies to promote decent working conditions for seafarers and other workers. We are also committed to the internationally recognized principles of human rights as expressed in the UN Guiding Principles on Business and Human Rights.

The ILO conventions relating to seafarers are consolidated in the Maritime Labour Convention 2006 (MLC), which has been ratified by China and Singapore and the requirements of which have been largely incorporated into Hong Kong and Singapore flag‑state legislation, including Hong Kong CAP 478 Merchant Shipping (Seafarers) and relevant Singapore maritime regulations. Accordingly, the MLC requirements are mandatory for our Hong Kong‑ and Singapore‑flagged dry bulk ships.

Where ILO conventions have not been ratified by our flag state, we voluntarily comply with or exceed their requirements through a Collective Bargaining Agreement (CBA) with ITF‑affiliated seafarer unions. Pacific Basin was actively involved in drafting the current Hong Kong flag‑state CBA, which applies to all Hong Kong employers of seafarers under the ITF.

We have also adopted the Sustainable Shipping Initiative Code of Conduct, which reinforces compliance with the MLC and other relevant maritime conventions and places additional emphasis on valuing seafarers and protecting their human rights.

Building high‑performing teams and a more resilient company

We recognise that a diverse workforce – bringing together different skills, experiences, backgrounds, perspectives and ideas – strengthens our business, improves decision‑making and supports long‑term success.

We seek to foster a culture of care, respect, non‑discrimination and inclusion, and a workplace where colleagues have fair, merit‑based access to opportunity. We aim to ensure that ideas are heard, decisions are made on merit, and colleagues are supported in contributing to our business’ success and resilience.

Our shore‑based workforce comprises colleagues of 38 nationalities, with a broadly balanced gender and age profile overall. We acknowledge the lower representation of women in middle and senior management, reflecting the relatively small pool of female applicants in the shipping industry. We continue to leverage our employer brand and development programmes to attract, retain and advance diverse talent.

Pacific Basin was an early adopter of the Hong Kong Equal Opportunities Commission’s Racial Diversity and Inclusion Charter, supporting its mission to promote racial equality and inclusive workplaces.

At sea, we are investing in the development of a growing number of female seafarers. We currently employ 70 female seafarers on our owned vessels, including 21 officers. We are also a corporate member of the Diversity Study Group and the Women’s International Shipping & Trading Association (WISTA International), which provide platforms for engagement on diversity and inclusion within the shipping industry.

Our ongoing team‑building and employee engagement initiatives support an inclusive workplace with strong staff engagement. This has helped us navigate business challenges, maintain good retention, and achieve high employee satisfaction as verified in an independent study conducted in 2025.

Making Diversity at Sea Sustainable

We recognise every employee’s right to be treated fairly and with respect, regardless of individual differences. We also acknowledge that greater diversity at sea can present practical and cultural challenges, which require thoughtful and well‑designed responses.

Our focus is therefore on making diversity sustainable—implementing it the right way, not the fast way—through practical measures that support inclusion, safety and wellbeing on board. Key initiatives for our seafarers include:

▪ Gradually increasing female seafarer buddy teams to a minimum of four women on board
▪ Providing shore‑based female crewing assistants to support female seafarers
▪ Enhanced training for all seafarers on the value of diversity and our zero‑tolerance approach to harassment, bullying and discrimination
▪ Strengthened pre‑joining briefings covering gender diversity, harassment and bullying
▪ Provision of separate toilet facilities for female seafarers
▪ Supply of female‑fit boiler suits and tailored female toiletries kits

Board Diversity

Our Company recognises the value of a diverse board, and our Nomination Policy and Board Diversity Policy contain criteria and principles for identifying suitably qualified Board candidates with appropriate education, qualifications, skills, knowledge and experience that can benefit the Company’s business and development, as well as other forms of diversity such as cultural, background, ethnicity, gender and age.

After an extensive global search, on 1 February 2025 we welcomed two new appointees to our Board as Independent Non-Executive Directors who also serve on our Sustainability Committee and other committees. We also welcomed one executive director to the Board in 2025 and two new non-executive directors in February 2026. Our Board now comprises 11 members of eight nationalities. Seven are Independent Non-executive Directors. Four women directors comprising 36% of the Board.

Our Pacific Basin Management System ashore and at sea conforms to the mandatory International Safety Management (ISM) Code. It is also certified by DNV to voluntary standards, including:

  • ISO 9001:2015 for our quality management system
  • ISO 14001:2015 for our environmental management system
  • ISO 45001:2018 for our occupational health & safety management system

In-house Fleet Management

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