Responsibility to Our People

The safety, health, wellbeing and behaviour of our employees underlies every aspect of how we operate. They are driven by policies, procedures, a safe and caring team culture as well as efforts to continually improve how we conduct ourselves in our business at sea and onshore. Providing healthy work conditions, a safe and supportive environment and opportunities to develop and advance within the Company are key to the wellbeing and fulfilment of our staff and the success of Pacific Basin.

Our Workplace Performance in 2024 Our Heroes at Sea

Ambition

Pacific Basin strives to develop a diverse, effective and motivated team. At sea and on shore, we continue to uphold the highest health and safety standards and train our colleagues to enable them to tackle evolving business challenges while looking after their – and each other’s – overall wellbeing. We want to encourage and support each individual’s unique efforts to contribute to our business and to remove barriers to inclusion and equality of opportunity.

Safeguarding a decent, healthy & safe work environment

We strive to eliminate injury and navigation incidents and promote a healthy work environment at sea and ashore. We will continue every effort to get our seafarers home quickly and safely even during crises. We enable fair, decent and productive livelihoods for all of our staff.

Nurturing an empowered and inclusive organisation

We value, respect, trust and care for our people. We invite and support each unique individual to contribute to our business and its positive impact. We value and encourage diversity of experience, perspectives and opinions, provide equality of opportunity, and strive to remove bias and barriers.

Investing in a well-supported and competent workforce

We invest in the growth of our teams to enhance safety, environmental protection, productivity, customer satisfaction and the success of our business overall. We strive to enhance our employer brand to attract talent, and we promote job fulfilment by unlocking potential and supporting career development.

Our Pacific Basin Management System provides clear policies and procedures for our ship and shore staff to follow and mechanisms for us to analyse our performance and facilitate improvement, with one main objective: Promoting and ensuring safety at sea and prevention of human injury or loss of life.

Our HSEQ policy and Pacific Basin Management System embody a number of broad actions designed to achieve this objective.

  • We employ and train qualified seafarers in accordance with requirements of flag state and STCW (Standards of Training, Certification & Watchkeeping) Convention
  • We have implemented risk assessment systems to review all identified risks to our ships, personnel and the environment, and to identify and establish appropriate safeguards and practices
  • We seek to continuously improve quality, health & safety and environmental performance and management skills of personnel ashore and at sea, through a system of audits, analysis and feedback
  • We keep personnel appropriately informed of HSEQ matters by circulating pertinent information and providing training resources
  • We provide a safe and healthy work environment and ensure the welfare of the staff
  • We enforce a drug and alcohol policy on board our ships and ensure all watch-keeping personnel undergo drug and alcohol tests before embarking on any of our vessels
  • We conduct anti-piracy training, follow best practices and adhere to Internationally Recommended Transit Corridor mandates covering areas threatened by piracy attacks
  • We work with authorities to prevent drug smuggling by traffickers by implementing rigorous security measures

We believe that our investment in the development and training of our staff at sea and ashore drives engagement, motivation and retention of our staff and is key to maximising their safety and productivity.

Employees at Sea

We train our seafarers to standards equal to or exceeding those required by the International Maritime Organization’s International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (“STCW”). This significant investment we make in seafarer training at sea and ashore drives our safety and external inspection performance indicators which are consistently among the best in the industry.

  • We host multiple officer and ratings training seminars at our crewing centres in Philippines, China and India as well as mini-seminars and webinars and other external trainings. Additionally, we hold annual officer seminars in Ukraine. However, the conflict in Ukraine has changed the nature of our officer training programme.

Employees Ashore

Ashore, we make a concerted investment in staff training and leadership development at all levels of the organisation, which has resulted in enhanced productivity, engagement, loyalty and retention and a strong foundation for our succession planning. That investment ashore broadly takes the following forms:

  • Independently-run classroom and seminar-based training
  • On-the-job training, site visits and company visits
  • Understudy programmes for young executives
  • Social and team-building exercises promoting high-performance teamwork and a culture of high standards
  • Leadership and management training and executive coaching for high-potential employees identified as future leaders
  • Training in specialised management tools
  • Group-wide intranet connectivity, instant messaging and web-based video supporting real time information sharing

Through the commitment we make to providing decent work, sound workplace conditions and fair employment terms, we benefit in return from strong retention of high-quality, loyal seafarers and safe operations.

Our labour standards, human rights practices and workplace conditions adhere to all conventions where our ships trade and our offices are located.

Our labour policies and minimum standards are determined with reference to the conventions of the International Labour Organization (ILO) – the United Nations agency that shapes policies to promote decent working conditions for seafarers and other workers. We are also committed to the internationally recognised provision on human rights as expressed in the UN Guiding Principles on Business and Human Rights.

These ILO conventions relating to seafarers have been consolidated into a single, coherent instrument – the Maritime Labour Convention 2006 (“MLC”) – which has been ratified by China and the requirements of which have been largely incorporated in Hong Kong flag state legislation under Hong Kong SEHK ESG Aspect B4 (Labour Standards) General Disclosure SEHK ESG KPI B4.1 Description of measures to review employment practices to avoid child and forced labour SEHK ESG KPI B4.2 Description of steps taken to eliminate child and forced labour when discovered CAP478 Merchant Shipping (Seafarers) and other ordinances. As such, the conventions are mandatory for us to follow in respect of our Hong Kong-flagged dry bulk ships.

Where ILO conventions have not been ratified by our flag state, we voluntarily comply with or exceed the requirements of such conventions by way of a Collective Bargaining Agreement (“CBA”) with the International Transport Federation (“ITF”)-affiliated seafarer unions. Pacific Basin was actively involved in drafting the current Hong Kong flag state CBA which applies to all Hong Kong employers of seafarers under the ITF.

We have also adopted the Sustainable Shipping Initiative Code of Conduct which seeks to reinforce compliance with the MLC and other relevant maritime conventions and goes beyond by focusing on valuing seafarers and the full spectrum of their human rights.

Creating High-performing Teams and a More Successful Company

We recognise the value of having diverse staff of different skills, experience, backgrounds perspectives and opinions that make our business more dynamic, vibrant, innovative and successful.

We strive to create a culture of care, respect and nondiscrimination and inclusion, and a workplace where all colleagues enjoy opportunities for career advancement, recognition and rewards based on their merit, where all ideas are heard, where decisions are based on merit, and where staff are supported in their individual efforts to contribute to our business’ resilience and success.

Our shore-based team comprises staff of 36 nationalities, and the gender and age distribution of our shore-based workforce is relatively well-balanced overall. We recognize the lower representation of female colleagues in middle and senior management due largely to the significantly smaller proportion of female applicants for shipping industry roles, but we do try to leverage our strong employer brand to build diverse high-performing teams.

Pacific Basin was an early adopter of the Hong Kong Equal Opportunities Commission’s (EOC) Racial Diversity and Inclusion Charter, in support of the EOC’s mission to promote racial equality and inclusion in the workplace.

We are also investing in the development of a growing number of female seafarers on our ships. We currently have 58 female seafarers on our owned ships, including 20 officers.

Pacific Basin is a corporate member of the Diversity Study Group and the Women’s International Shipping & Trading Association (WISTA International) who provide forums for engagement on diversity and inclusion in shipping.

Our continuous team-building efforts and other employee engagement initiatives have led to robust staff engagement which is evidenced by our strong record of successfully tackling business challenges, and good retention and the high satisfaction score from an independent study conducted in 2022.

Making Diversity at Sea Sustainable

We recognise the right every employee has to be treated fairly and respectfully, irrespective of their differences. We also recognise that diversity can come with certain challenges which we seek to address. We are committed to making diversity sustainable, with a priority to implement diversity the right way, not the fast way. Some of our measures for seafarers include:

▪ Buddy teams programme & larger female teams onboard our ships
▪ Shore-based female crewing assistants for female seafarers
▪ Enhanced training for all seafarers about the value of diversity and our zero tolerance to harassment, bullying and discrimination
▪ Enhanced pre-joining briefing to cover gender diversity, harassment and bullying topics
▪ Separate toilets for female seafarers
▪ Supply of female-fit boiler suits and female toiletries kits

Board Diversity

Our Company recognises the value of a diverse board, and our Nomination Policy and Board Diversity Policy contain criteria and principles for identifying suitably qualified Board candidates with appropriate education, qualifications, skills, knowledge and experience that can benefit the Company’s business and development, as well as other forms of diversity such as cultural, background, ethnicity, gender and age.

After an extensive global search, we welcomed two new appointees to our Board as Independent Non-Executive Directors who also serve on our Sustainability Committee and other committees effective from 1 February 2025. Our Board now comprises nine members of seven nationalities, including six Independent Non-executive Directors, two Non-executive Directors and one Executive Director, with four women directors comprising 44% of the Board.

Our Pacific Basin Management System ashore and at sea conforms to the mandatory International Safety Management (ISM) Code. It is also certified by DNV to voluntary standards, including:

  • ISO 9001:2015 for our quality management system
  • ISO 14001:2015 for our environmental management system
  • ISO 45001:2018 for our occupational health & safety management system

In-house Fleet Management

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