As ship owners, our service reliability is enhanced by an innovative and comprehensive in-house ship management capability that assures the quality of our large fleet of owned ships and the competence of our seafarers, while also driving our sector-leading safety, wellbeing and environmental performance.

Our experienced team of ship managers provide dependable shore-based support to our fleet so that our seafarers can manage our ships with a strong safety and wellbeing culture and meet the specific needs of our customers.

Our shore-based and ship-board teams work together to ensure operational readiness and service reliability of our ships at all times, as well as compliance with classification society and flag state rules, environmental regulations, labour laws and all other local and international laws and regulations. Their combined efforts are key drivers of stakeholder satisfaction and our Pacific Basin brand.

Our comprehensive ship management function covers:

• Newbuilding and contracting support
• Newbuilding supervision
• Technical support for ship sale and purchase activities
• Technical and crew management of ships
• Marine & safety quality management and superintendence
• Procurement
• Regulatory compliance
• Dry docking supervision
• Safety & security assessments and training
• Internal/external audit corrective action implementation
• Decarbonisation & optimisation
• Projects and retrofits
• Innovations for operational and commercial efficiencies
• Training & Development

We operate our own Pacific Basin crewing and training centres in Dalian, Manila and Hong Kong where our crew recruiting, training and management activities are based. Our pool of 4,600 seafarers are mainly from the Philippines and China, and some of our officers and cadets are from India, Ukraine, Hong Kong, Bangladesh and elsewhere.

Quality Assured

Our workplace safety, health and engagement metrics follow best practices as defined by the industry and our peers. Shipping is a highly regulated industry and Pacific Basin meets all requirements, is an early adopter of best practices and in some cases exceeds requirements determined by local, regional and industry mandates and customer expectations.

Our commitment to safety is manifested through a Pacific Basin Management System, innovative home-grown initiatives and significant investment in seafarer training at sea and ashore to standards meeting or exceeding mandatory requirements, and KPIs which are among the best in the industry.

Our Pacific Basin Management System ashore and at sea conforms to the mandatory International Safety Management (ISM) Code. It is also certified by DNV to voluntary standards, including:

• ISO 9001:2015 for our quality management system
• ISO 14001:2015 for our environmental management system
• ISO 45001:2018 for our occupational health and safety management system

Award-winning Safety and Quality at Sea

We have won a number of top global and regional industry awards for safety, environmental protection and ESG in recent years, including:

• Silver Award in ESG Leader category - ESG Shipping Awards International 2024
• Gold Award in Most Sustainable Companies Awards (Small Market Cap) - HKICPA Best Corporate Governance and ESG Awards 2024
• Silver Award in Transport and Logistics - Hong Kong Awards for Environmental Excellence 2024
• Grand Award for Best ESG Report (mid-cap), Grand Award for Excellence in ESG Governance, Grand Award for Excellence in Social Positive Impact, and Commendation for Excellence in Environmental Positive Impact - Hong Kong ESG Reporting Awards 2024
• Outstanding Performance in Port State Control Inspections, Award for Bravery (for crew of m/v Columbia River), Green Fleet Award (for achieving AER ratings of A or B), Award for Recruiting the Most Hong Kong Sea-going Cadets - Hong Kong Marine Department Awards 2024
• Best ESG Reporting (mid-cap) - IR Magazine Awards - Greater China 2024
• Best HR Initiative Award 2024 (for our enhanced maternity leave policy) – Spinnaker 2024
• Bulk Ship Operator of the Year Award - IBJ Awards 2023
• Hong Kong Marine Department Awards in 2024 for Outstanding Performance in Port State Control Inspections, and Award for Bravery, Green Fleet Award, and Award for Most Hong Kong Seagoing Cadets
• Gold Award in Most Sustainable Companies Awards (Medium Market Cap) - HKICPA Best CG and ESG Awards 2023
• Gold Award in the Most Sustainable Companies and Organisations (MSCO) (Non-Hang Seng Index (Medium Market Capitalisation) Category) - HKICPA Best Corporate Governance and ESG Awards 2022
• Shipping Company of the Year Award - Seatrade Maritime Award 2022
• Bulk Ship Operator of the Year Award - IBJ Awards 2022
• Hong Kong Marine Department award for Outstanding Performance in Port State Control Inspections (13 times in the past 14 years)
• Best CSR Listed Company Award - Jinganggu Awards 2019
• Excellence in Dry Bulk Shipping - Lloyd's List Asia Pacific Awards 2019
• People Development Award - IBJ Awards 2019
• Customer Care Award - IBJ Awards 2018
• Dry Bulk Operator of the Year - Lloyd’s List Global Awards 2018
• Company of the Year – Lloyd’s List Global Awards 2017
• Safety Award – International Bulk Journal Awards 2017
• CSR Award – Seatrade Maritime Awards 2017
• Safety Award – Lloyd’s List Global Awards 2016
• Ship Operator Award – Lloyd’s List Awards Asia 2015 and 2016
• Best CSR Award – Asian Excellence Recognition Awards 2015

View more Pacific Basin awards 

The history of our ship management team stretches back well beyond the founding of Pacific Basin, as many of our technical and crew management colleagues served at the venerable Jardine Ship Management which we acquired in 2000.